hollywood casino amphitheatre rain policy

This was a huge disappointment and certainly wasn’t what was advertised. He placed me in a decent spot in lot zero that was somewhat close to the gate.

Finally, after waiting a long while, a parking supervisor was summoned who told me lot zero was where I was supposed to be but unfortunately my name hadn’t made it on the list nor did I have a reserved stall even though I had a receipt for my purchase. There was a lot near gate 2 (called zero lot) but none of the attendants knew if that was the right place. This upgrade which costs $100 is supposed to include a parking spot with your name on it near gate 2. Once over there, I asked 3 different attendants and NONE of them knew anything about reserved parking. They told me to try the other side of the parking area. She asked a colleague who didn’t know anything about it, either. She had never heard of reserved parking and had no idea how to direct me. After passing the VIP (gold/platinum lots) and not seeing any signs, I stopped and asked a parking attendant for directions. There were no signs for the reserved parking area. The Rockstar Lounge closes after the main act goes on so it is not available for use later in the night. Other VIP options at the venue do not include complimentary food or drink so I felt this was a decent value although a bit pricey. It was nice to have a place to relax before the show and between bands. There were no private restrooms within the lounge but the staff told us to take the elevators to the restrooms just above the lounge that were primarily for the sky suites. The rest of the lounge was primarily highboys with areas for standing. The lounge was air-conditioned and had a few seats surrounding the bar. All of this was also included with entry to the lounge. There was also a small buffet that include hot dogs and toppings, chicken fingers, chips, popcorn and desserts. It included a bar with beer/wine/water and soft drinks. The Rockstar Lounge was located next to the stage on the north side of the venue. For this show, I purchased the Rockstar Lounge and Reserved Parking upgrades. Several upgrades to your concert ticket are offered at this venue usually a day or two before the show. However, for the show I wanted to see, there were some really good seats still available on Ticketmaster so I bought tickets at face value and decided to go the upgrade route. so generally, the only way I will see a show there is to purchase tickets from the VIP/Premium ticket staff. There are major problems with parking, concessions, bathrooms, etc. Having seen many shows at this venue, I will say it is one of the least desirable options in the Chicago area to see a concert.

Hollywood casino amphitheatre rain policy